Job Description:

We are searching for a remote working dynamic and experienced Account Manager to lead and manage our client's relationships across the North of England.

In this role, you will be responsible for overseeing a portfolio of key accounts within the NHS and Healthcare sector, driving customer satisfaction, and ensuring the successful delivery of our clients solutions.

This is a highly strategic and customer-facing role, requiring strong leadership, sales acumen, and a deep understanding of the healthcare landscape.

Our client is a Healthcare Services organisation with a singular focus on delivering exceptional solutions and services to the NHS and healthcare system providers. Due to an exciting period of growth, they are looking to expand their team.

The team is composed of professionals who bring extensive experience within the NHS, ensuring that their solutions are tailored to meet the unique needs of the Healthcare sector. Their deep understanding of the NHS, combined with their commitment to improving patient care, positions the company as a trusted partner for healthcare providers.

Roles and Responsibilities

• Develop and execute account strategies to achieve business objectives and growth targets within the North of England.
• Act as the primary point of contact for key clients, fostering strong, long-term relationships based on trust and mutual success.
• Understand the unique needs and challenges of each client, working closely with them to identify opportunities for further engagement and solution adoption.
• Collaborate with the Chief Revenue Officer to align regional sales strategies with overall company objectives, ensuring a cohesive approach to market penetration and client engagement.
• Share insights and feedback from client interactions with the Chief Revenue Officer, contributing to the refinement of sales tactics and product offerings.
• Work in tandem with the Chief Revenue Officer to identify and pursue new business opportunities, leveraging existing relationships and market knowledge.
• Support the Chief Revenue Officer in key presentations, client meetings, and contract negotiations, providing expertise on account-specific needs and challenges.
• Lead contract negotiations, renewals, and discussions on pricing.
• Monitor and analyse account performance, providing regular reports and updates to senior management.
• Stay informed about industry trends, NHS policies, and competitor activities to anticipate client needs and position the business as a preferred partner.
• Drive customer advocacy, identifying opportunities for case studies, testimonials, and references.

Required Skills and Qualifications:

• Extensive experience in account management or sales, preferably within the healthcare sector and with NHS clients.
• Proven track record of managing and growing large accounts, with a focus on building strong customer relationships.
• Deep understanding of the NHS landscape, including its structure, challenges, and procurement processes.
• Strong negotiation skills, with the ability to manage complex contracts and deliver favourable outcomes.
• Excellent communication and interpersonal skills, with the ability to influence stakeholders at all levels.

What We Can Offer

• Competitive salary, excellent benefits package and bonus.
• Opportunities for professional development and career advancement.
• Collaborative and inclusive work environment.
• Chance to make a meaningful impact on healthcare systems and patient care.
• Location: Remote working with occasional travel to the office located in Exeter, Devon.

Please note, to be considered for this role you must have the right to live and work in the United Kingdom long-term without company sponsorship.

Please note that due to a high level of applications, we can only respond to applicants whose skills and qualifications are suitable for this position.

No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.

Bowerford Associates Ltd is acting as an Employment Agency in relation to this vacancy.