Job Description:

About the role

Title – Area support officer

Pay Rate – £12.71

Location – Newton Abbot

Shift Timings – Day shifts – candidates must be flexible and available to work Monday to Friday

Must have a drivers license and vehicle as you must be willing to drive 90 mins from home to site

You will be working in a site-based role within the public sector, where officers are responsible for ensuring the safety and security of both staff and visitors.

Your main responsibilities may include:

• Trained to provide relief cover and support to a portfolio of locations within a geographical region.
• All the tasks and activities as per the site operational guidance and Assignment Instructions. Provide quality service delivery.
• Manage and maintain a safe environment for the client’s staff and customers.
• Provide a proactive presence in all public facing areas as activity requires. This will include providing a positive initial reception for clients and directional guidance.
• Working directly with the customer as part of a team to provide conflict resolution at our client’s premises where there is potential for conflict.
• Working closely with your fellow colleagues to ensure members of the public comply with site rules and guidance.
• Use common sense and initiative immediately involving others if a situation becomes threatening.
• To have a smart appearance, always be alert and visible whilst commanding a security presence within the customer premises
• Be able to administer First Aid assistance if a member of public or client’s staff was to be suddenly taken unwell (training will be provided)
• Complete legible incident report writing if and when an incident arises.
• Work to maintain a safe, secure, and welcoming environment for everyone.

To succeed in this role, you will need the following:

• SIA License.
• 5-year checkable work/career history.
• Full driving licence and access to own transport is essential.
• Prior experience of working in a customer-facing environment and dealing directly with staff/customers.
• Physically fit to undertake given tasks.
• Possess the ability to work under pressure.
• Flexible attitude and the ability to adapt.
• Security and operational system competence

What will you get in return?

Please note that all our roles require transfer to our client on a permanent basis after 12 weeks, with the following amazing benefits being offered upon transfer.

• Company-funded SIA License renewal.
• Cycle to work scheme.
• Smart tech – allowing employees to buy the latest tech, deducted from their salaries monthly at no additional interest.
• Salary finance loans and monthly advances.
• Vouchers across various retailers such as Sainsbury’s, Argos, and ASDA, as well as holidays, leisure, fashion, pets, and many more.