Job Description:

Depot Administrator

Benefits include:

• Competitive salary dependent upon qualifications and experience
• Discretionary annual bonus scheme
• Employer contributory pension
• Life Assurance
• Free car parking on-site

About us:

With a fleet of over 2,500 items of plant and equipment and employing over 190 staff, we are the largest compaction and surface dressing hire Company in the UK and also provide a general purpose fleet of compact and mid range sized construction and materials handling equipment.

We have a national network of 9 Depots (Glasgow, Darlington, Stoke, Chesterfield, Ludlow, Corby, Andover, Dartford and Newton Abbot) and have operated for over 60 years which is a testament to our culture of ‘Committed to Service in Everything We Do’.

The role

Reporting to the Depot Manager, we have a vacancy for a Depot Administrator at our Newton Abbot Depot (TQ12 3PW). Working 5 days a week, Monday to Friday, 8:00am to 5:00pm. The role will also include supporting the hire desk and you will be required to negotiate best hire terms for the Company and take off hire notifications whilst maintaining the Rental Management system.

Key Duties:

• Administration of Service Records

• Day to day management / input of Workshop Call Log

• Completion and submission of Warranty Claims

• Administration of security devices

• Maintain the Rental Management (RM) and Customer Relationship Management (CRM) database and ensure relating exception reports are regularly reviewed and updated

• Deal with customer hire enquiries, negotiating best hire terms for CHP and taking off hire notifications. Correctly completing Hire Agreements, checking customer credit limit / “Accounts on Stop” and dealing effectively with all related paperwork.

• Maintain the Rental Management (RM) and Customer Relationship Management (CRM) database and ensure relating exception reports are regularly reviewed and updated.

• On receipt of damage/missing report from the workshop notify customers by telephone and e-mail confirmation damage notification. Agree damage charges with customers and process associated paperwork for invoicing.

A full Job Description is available upon request.

Candidate Profile:

The successful candidate must have previous experience in a similar administration role and be proficient and confident in using Microsoft Office Applications. Candidates are also expected to have excellent communication, organisational and administrative skills.