Job Description:

Domestic Abuse Support Worker

Contract:12-month fixed term

Grade/Salary: £25,964 - £26,483 depending on experience

Working hours: 37 hours

Work location: North Devon office or Exeter office as preferred/hybrid

Benefits:25 days annual leave, rising by 1 day a year until 5 years service – maximum 30 days plus bank holidays.

North Devon Against Domestic Abuse is committed to equity and diversity and strongly encourages applicants with a disability, from ethnically diverse backgrounds and the LGBT community, as these groups are currently under-represented in our organisation.

Job Summary:

Managed by the Community Team Lead, this role will offer support for individuals who have experienced or are currently experiencing domestic abuse including those presenting with complex needs.

Adopting a whole systems approach to safeguarding and support planning, this role will work with a range of partners in order to meet the varied needs of service users ensuring that medium to long term goals are achieved and clients exit the service with the confidence and skills to move forward independently.

Prime objectives of post

• To work as a member of the team to provide a range of community-based support services
• To ensure a whole family approach to safeguarding and support planning
• To initiate, develop, and maintain multi-agency links to better meet the needs of service users via effective use of onward referral and signposting.

General Duties

• To be familiar with the aims and objectives of the organisation and the wider alliance arrangements
• Work with all other elements of DDAA’s service model, other NDADA projects and the wider Devon system to effectively support the person in a holistic and joined up way.
• To remain up to date on all legal and practice issues relating to the role
• To adhere to the Code of Conduct at all times
• To maintain statistical data and information in order to contribute to the monitoring and evaluation of services.
• To ensure that the service complies with the legal framework that protects the safety of vulnerable adults and children, adhering to the Local Safeguarding Adult & Children’s Board policies and procedures and the practical implications of this are understood.

Range of Duties

• Hold a caseload and work within the team to conduct comprehensive assessments of needs and risk for those experiencing domestic violence, carry out short- and longer-term risk management, safety planning and support; and identify and refer to services appropriate to their needs.
• To undertake ongoing assessments of need and risk in conjunction with service users and to develop culturally appropriate individual support plans and packages of support including both practical and emotional support interventions, monitoring and reviewing against desired outcomes/goals
• To assess and identify the interventions required on behalf of the service user for any children and alleged abusers ensuring a whole family approach to safeguarding.

The duties of this post may vary from time to time, without altering its overall nature.

This information is designed to help employees understand and appreciate their role within the organisation and across the partnership contract offer. The following points should be noted:

Whilst every endeavour has been made to outline all the duties and responsibilities of the post, a document such as this does not permit every item to be specified in detail. Broad headings therefore have been used which assume that all the usually associated routines are included.

Employees should not refuse to undertake any work, which is not specified on this form.

This job description outlines the duties of the post and will be periodically reviewed. Duties may change over time without altering their general nature or responsibility level. Such changes don't warrant a re-evaluation of the post's grading.

To Apply

If you feel you are a suitable candidate and would like to work for North Devon Against Domestic Abuse, please do not hesitate to apply.