Job Description:

Fire Alarm & Security Engineer | Exeter | £40k + Travel Time + Standby

Join a Leading NSI Gold Approved Fire & Security Specialist

We are recruiting on behalf of a well-established, NSI Gold Approved Fire & Security company with a strong reputation for delivering exceptional service across commercial environments throughout the UK.

Due to continued growth, they are looking to appoint a skilled Fire & Security Service Engineer to support their expanding customer base across Exeter and the surrounding areas.

This is an excellent opportunity to join a business that genuinely invests in its engineers, provides ongoing training and development, and offers clear opportunities for long-term career progression.

The Role

As a Fire & Security Service Engineer, you'll be responsible for servicing, maintaining, fault finding, and repairing a wide range of Fire & Security systems across commercial client sites.

Your responsibilities will include:

• Planned preventative maintenance (PPM)
• Reactive fault finding and repairs
• Diagnosing and resolving system issues efficiently
• Ensuring systems remain fully operational and compliant
• Delivering exceptional customer service on-site
• Completing service documentation accurately and professionally

You'll work across a variety of systems including:

• Fire Alarms
• CCTV
• Access Control
• Intruder Alarms

This role is ideal for an engineer who enjoys working autonomously, takes pride in delivering high-quality workmanship, and values building strong customer relationships.

What We're Looking For

• Proven experience servicing Fire & Security systems
• Strong fault-finding and diagnostic skills
• Experience working with Fire Alarms, CCTV, Access Control and Intruder Alarm systems
• Good technical knowledge and problem-solving ability
• Professional, customer-focused approach
• Full UK Driving Licence

Location & Coverage

This role will predominantly cover Exeter, Devon, and the surrounding areas, attending a variety of commercial client sites for planned preventative maintenance, servicing, fault finding, and reactive repairs across Fire & Security systems.

Salary & Benefits

Financial Package

• £30,000 – £40,000 basic salary (DOE)
• Overtime available after 40 hours:
• 1.5x rate Monday–Saturday
• 2x rate Sundays & Bank Holidays
• Paid travel time (excluding the first and last 30 minutes of each day)
• £180 standby allowance per week on call
• Call-outs paid at overtime rates with door-to-door travel
• Rest time provided for overnight call-outs
• Up to £2,000 annual bonus, paid quarterly based on individual KPI performance

Company Vehicle & Equipment

• Electric company van with personal use permitted
• Specialist plant and equipment provided
• Fuel and operational costs covered
• Hand tools excluded

Employee Benefits

• 33 days annual leave including Bank Holidays
• Holiday purchase scheme
• Workplace pension scheme
• Life assurance
• Childcare vouchers
• Share Incentive Plan (subject to enrolment)
• 24/7 Virtual GP service
• Employee Assistance Programme

Training & Development

• Annual performance review and career planning
• Ongoing manufacturer and industry training
• Access to internal Learning Hub
• Tavcom training courses
• Genuine opportunities for career progression within a growing organisation

Why Join?

• Join a respected NSI Gold Approved business
• Excellent earning potential through overtime and bonus schemes
• Strong engineering and technical support network
• Ongoing investment in training and development
• Stable, long-term career opportunity with a growing company
• Supportive team culture that values its engineers

Interested?

If you're an experienced Fire & Security Service Engineer looking to join a professional and growing organisation that rewards hard work and invests in its people, we'd love to hear from you.

Apply today with your CV or contact Courtney Gilgunn at SER Limited for a confidential discussion.

SER-IN