Job Description:

This is an exciting opportunity to work within a very well-established business, supporting across different UK sites, with some UK travel involved.

The role is based on site, in Plymouth. Reporting to the IT Manager.

This is a 1st & 2nd line Support role for all company users worldwide with IT Infrastructure maintenance.

Main Duties:

• Monitoring, maintaining and troubleshooting a secure computer environment.
• Performing the planning, coordination and execution of software and hardware installation, configuration, maintenance and upgrades.
• Providing technical assistance by responding to inquiries from others regarding errors, problems, or questions about software, hardware, systems and infrastructure.
• Manage work to meet milestones in accordance with the project plan and keep management and project managers informed of issues and status’
• Working collaboratively with colleagues, managers, and relevant stakeholders.
• Complying with organisational policies, procedures, and applicable legislation.
• Undertaking any other reasonable duties appropriate to the role.

Essential Experience:

Experience administering infrastructure and networking of company systems:

• Workstations, Printers and Peripherals o Office 365
• Virtual Servers (Hyper-V / VMware)
• VOIP Telephone Systems
• Wireless Infrastructure Management
• IIT Infrastructure Maintenance
• Provide 1st and 2nd line support for all company users worldwide
• Purchasing – IT Equipment & Printer suppliers.
• Must have a UK driving licence
• Able to travel without the UK when required
• H&S responsibilities (Manufacturing environment)

Desired Experience:

• SAP HANA Experience
• Windows Server, Office 365, Active Directory
• Ubiquiti and Fortinet Networking