Job Description:

IT Trainer / Technology Adoption Specialist

An exciting opportunity for an experienced IT Trainer to play a key role in driving technology adoption, digital transformation, and user engagement across a growing professional services environment.

Key Responsibilities

• Design and deliver engaging technology training programmes through classroom, remote, and one-to-one sessions.
• Support users of varying technical abilities, adapting training styles to different learning needs.
• Create user guides, quick reference materials, videos, and other learning resources.
• Promote adoption of new technologies, digital initiatives, and AI-driven solutions.
• Deliver cybersecurity and phishing awareness training.
• Work closely with stakeholders to support technology rollouts and change management initiatives.

Skills & Experience

• Proven experience delivering IT and software training.
• Strong knowledge of Microsoft 365, including Teams, Outlook, Word, and Excel.
• Experience creating training documentation and learning materials.
• Understanding of digital transformation, technology adoption, and change management.
• Knowledge of AI tools and practical business applications.
• Awareness of cybersecurity best practices.
• Experience with Practice Management Systems would be advantageous.

About You

• Excellent communication and presentation skills.
• Able to explain technical concepts clearly to non-technical users.
• Strong organisational and planning abilities.
• Confident, approachable, and engaging trainer.
• Effective coach and mentor with strong stakeholder management skills.
• Proactive, adaptable, and passionate about technology.
• Full UK driving licence and willingness to travel between sites as required.