Job Description:

Sales Administrator

Location: Exeter
Salary: £30,000 per annum
Hours: Monday to Friday, 8:00am to 5:00pm
Benefits: Free on-site parking

The Opportunity

Our Client is seeking an experienced and highly organised Sales Administrator to join their friendly and supportive team of six based in Exeter. This is a fantastic opportunity for someone with an industrial trade background who enjoys providing first-class customer service and supporting a busy sales operation.

The customer base is made up of approximately 30% retail customers and 70% commercial clients, so you'll be comfortable dealing with a variety of enquiries and building strong relationships with both individuals and business customers.

Key Responsibilities

• Processing customer orders accurately and efficiently
• Handling inbound customer enquiries via telephone and email
• Supporting the sales team with quotations, pricing, and order administration
• Liaising with suppliers, customers, and internal departments
• Maintaining accurate customer records and sales documentation
• Ensuring orders are processed within agreed timescales
• Resolving customer queries and providing excellent service throughout the sales process
• General administrative support within a busy office environment

About You

• Previous experience in a Sales Administrator role
• Industrial trade sector experience is essential
• Excellent telephone manner and communication skills
• Exceptional attention to detail and accuracy
• Strong organisational and time management abilities
• Confident using Microsoft Office and internal systems
• Professional, reliable, and able to work effectively as part of a team
• Customer-focused with a proactive approach to problem-solving

What is on Offer

• Competitive salary of £30,000 per year
• Monday to Friday working hours with no weekends
• Free on-site parking
• Supportive and welcoming team environment
• Stable and growing business with long-term career prospects

If you have a background within the industrial trade sector and are looking to join a well-established business where your administration and customer service skills will be valued, we'd love to hear from you.