Job Description:

Service Advisor

Location: Exeter

Salary: £32,600 per annum

Hours: Monday-Friday, 7:00am-4:00pm or later shift options available, plus Saturdays mornings on rota

Join a busy commercial vehicle dealership as a Service Advisor, delivering excellent customer service while coordinating workshop bookings, repairs and vehicle handovers.

Key Responsibilities of a Service Advisor:

• Booking customers and accurately recording vehicle faults
• Managing workshop loading and raising job cards
• Keeping customers updated on repair progress and completion times
• Explaining repairs, service requirements and warranty information
• Arranging payments, vehicle handovers and MOT inspections
• Promoting aftersales services and service contracts

Skills and Qualifications for a Service Advisor

Essential

• Excellent customer service and communication skills
• Strong organisation and attention to detail
• Ability to manage bookings and prioritise workloads
• Professional approach to handling customer queries and payments

Desirable

• Experience in a commercial vehicle dealership or workshop environment
• Knowledge of vehicle servicing, repairs and MOT requirements

Click 'Apply Now' to take the next step in your career.

INDBS