Job Description:

Shop Manager’s Assistant – Exmouth Shop

Location: Exmouth

Salary: £12.71 per hour

Hours: Part time

Contract: Permanent

Join our team for a rewarding career move where 98% of staff agree that they are proud to work for CHSW.

About Us

Children’s Hospice South West provides care and support for children with life limiting conditions. Working as part of a small team, you will support the Manager with running the shop. This shop is crucial to raising essential funds which helps to make most of short and precious lives.

Where You Will Be Working

This is a thriving and well established shop where you will have the opportunity to really make a difference within the local community. As a Shop Manager’s Assistant, you will be involved in all aspects of running the shop. You will work closely with our existing team of friendly paid staff and volunteers. We value our staff and offer an excellent working environment with an enthusiastic and committed team.

The Role

• Serving customers, sorting and displaying stock, handling cash and following health and safety procedures

• Planning, prioritising and delegating the workload of volunteers, who are essential to our success

• Assisting the manager in encouraging a positive working culture and helping to create a happy working environment

• Working across a shop that operates 7 days a week

The Successful Candidate

• Excellent verbal and written communication skills, which are essential

• Organised, with the ability to manage time effectively

• Experience of working in retail or a customer service position

• The ability to work as part of a team, and alone using your own initiative

What We Offer

Earning from £12.71 per hour, you will also benefit from:

• 33 days (plus bank holidays) pro rata holiday entitlement, which increases with service

• Enhanced sick pay scheme rising up to 6 months full and 6 months half pay

• Personal pension scheme with 7% employer contribution

• Family friendly policies, with enhanced maternity/adoption pay

• Occupational health, wellbeing and counselling services and employee assistance programme

• Group life insurance scheme

• Training and development opportunities

• Environmental and green agenda

• A supportive and inclusive environment

• A chance to make a real difference

Training

Full on-the-job training will be given, including:

• Opening and closing of the shop

• Use of the till and CHSW systems

• Stock display

How to Apply

Please apply by clicking on the link before the closing date:

• Closing date: 2nd November 2026

• Interviews: 11th November 2026

Please note, we may close this vacancy early if sufficient suitable applications are received, therefore we recommend you apply early.

If you have any questions, please visit our website to find out more, or use our email to contact our HR team today.

CHSW Equality, Diversity and Inclusion Statement

CHSW is committed to safeguarding and promoting the welfare of children and young people, and all employees must apply for an enhanced disclosure from the Disclosure and Barring Service. We welcome applications from all sections of the community.

Charity Registration Number (phone number removed)

You may have experience in the following: Shop Assistant, Retail Assistant, Store Assistant, Assistant Shop Manager, Charity Shop Assistant, Shop Team Leader, Retail Supervisor, Customer Service Assistant, Shop Supervisor, etc.