Job Description:

Service Advisor – Exeter
£30,000 Basic Salary | £38,000 OTE | Monday to Friday | No Weekends

We are looking for an experienced and customer-focused Service Advisor to join a busy and successful automotive dealership in Exeter. This is a fantastic opportunity for someone looking for a great work-life balance with no weekend working, alongside a competitive salary package and genuine career progression. Similar Service Advisor opportunities in Exeter are offering salaries in the £30,000–£38,000 range with customer-facing, workshop liaison, and upselling responsibilities.

The Role

As a Service Advisor, you will be the key point of contact between customers and the workshop, ensuring a professional and seamless aftersales experience from booking through to vehicle collection.

Key Responsibilities

• Booking vehicles in for servicing, maintenance, and repair work
• Keeping customers informed throughout the repair process
• Providing estimates and obtaining approval for additional work
• Liaising closely with technicians and workshop control
• Managing job cards, invoices, and service documentation
• Promoting additional products and services where appropriate
• Delivering exceptional levels of customer service and satisfaction

About You

• Previous experience as a Service Advisor within the motor trade
• Strong communication and customer service skills
• Organised and able to work effectively in a fast-paced environment
• Confident using dealership management systems
• Full UK driving licence preferred
• Positive and professional attitude

What's on Offer

• £30,000 basic salary
• £38,000 OTE
• Monday to Friday working hours
• No weekends
• Ongoing manufacturer and industry training
• Career progression opportunities
• Supportive and friendly team environment