Job Description:

Service Engineer
Location: South East England (Field-Based)
Salary: £32,000–£37,000
Type: Full-time, Permanent

My client, a well-established manufacturer within the heating and appliance sector, is looking for a Service Engineer to support customers across the South East. This role focuses on servicing, maintenance, fault diagnosis, and repair of gas, electric, and solid fuel appliances.

Key Responsibilities

• Carry out warranty repairs and annual servicing of heating appliances 

• Diagnose faults and complete repairs efficiently and safely 

• Maintain and service showroom and customer appliances 

• Deliver high levels of customer service during site visits 

• Complete service reports and documentation accurately 

• Travel across the South East region and occasionally further afield when required 

• Build strong relationships with customers and dealers 

Requirements

• Previous experience in a field service or maintenance engineering role 

• Strong fault-finding and problem-solving skills 

• Excellent customer service and communication abilities 

• Ability to work independently and manage a regional workload 

• Full UK driving licence 

• Relevant gas or electrical qualifications advantageous 

What’s on Offer

• £32k–£37k salary plus overtime opportunities 

• Company van, laptop/tablet, and phone provided 

• Strong benefits package including enhanced holiday allowance 

• Employee discounts and wellbeing support 

• Ongoing training and long-term career development opportunities